Last Updated: April 27, 2026

Offshore Marine & Outdoors (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website or use our services.

1. Information We Collect

a. Information You Provide Directly

When you submit our contact form, we collect your name, email address, phone number, and message.

When you submit a work order, we collect your first and last name, email address, phone number, boat model, boat color, boat year, services requested, dockside service address (street, city, state, and postal code), and any additional service notes. Your submission constitutes your authorization for the requested repair or service work.

b. Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected through cookies and the analytics tools described in Section 5.

c. SMS Program Information

If you opt in to our SMS messaging program, we collect your mobile phone number, wireless carrier name, and the date, time, and content of your messages.

2. How We Use Your Information

We use the information we collect to:

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information with the following trusted service providers, each of whom is contractually bound to use your data only to deliver services on our behalf:

Google LLC — Analytics and Search

We use Google Analytics 4 and Google Search Console to understand how visitors use our website. Google collects IP addresses and browsing behavior via cookies and tracking scripts. Google’s privacy policy is available at policies.google.com/privacy.

CleanTalk — Spam Protection

We use CleanTalk to filter spam across all website forms. When you submit a form, CleanTalk receives your IP address, email address, and form submission data and analyzes it on their cloud servers to detect spam. CleanTalk’s privacy policy is available at cleantalk.org/privacy-policy.

Microsoft Corporation — Email Delivery

All outgoing emails from our website — including contact form notifications and work order confirmations — are routed through Microsoft 365. Email content passes through Microsoft’s servers in transit. Microsoft’s privacy statement is available at privacy.microsoft.com.

WPMU Dev — Security and Performance

We use WP Defender for website security monitoring and WP Smush Pro for image optimization, both provided by WPMU Dev. These tools may process technical data such as IP addresses and image files in connection with site security and performance. WPMU Dev’s privacy policy is at wpmudev.com/privacy-policy.

SMS Messaging Provider

We use a third-party SMS platform to deliver text messages to opted-in subscribers. This provider receives your mobile phone number and message content solely to deliver communications on our behalf and is contractually prohibited from using your information for any other purpose.

4. Disclosure Required by Law

We may disclose your personal information if required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.

5. Cookies and Analytics

Our website uses cookies — small text files stored on your device — to enable site functionality and collect analytics data. Specifically:

Most browsers allow you to manage or disable cookies in their settings. Disabling cookies may affect certain website features.

6. SMS Communications

Offshore Marine & Outdoors provides standard-rate SMS programs to deliver service-related updates and information to customers who have provided express consent. Consent is not a condition of service. Your carrier’s standard message and data rates may apply. All charges are billed by and payable to your mobile carrier.

You may opt out at any time by replying STOP to any message from us. You will receive a confirmation that you have been unsubscribed. For help, reply HELP or contact us directly. We are not liable for delays in SMS delivery, which is subject to effective transmission from your network operator. We may use an automatic dialing system to deliver text messages.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Work order records are retained for the duration of our business relationship and as required for warranty, legal, or tax purposes. Contact form submissions are retained in our website database and email logs. You may request deletion of your data at any time (see Section 9).

8. Data Security

We use WP Defender to monitor our website for unauthorized access, brute-force login attempts, and suspicious activity. IP addresses associated with security threats are logged and may be blocked. While we implement reasonable technical and organizational safeguards, no method of internet transmission is completely secure, and we cannot guarantee absolute security of your data.

9. Your Rights

You have the right to:

To exercise any of these rights, contact us using the information in Section 11.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at chris@offshoremarineandoutdoors.com or by phone at 334-857-2954.